About Us | General Practice Solutions to Increase Revenue in 2025
General Practice solutions to increase revenue and reduce costs

About Us

Innovative General Practice Solutions for Financial and Operational Excellence

Who is HealthVue?

HealthVue is leading the way in transforming the operational and financial aspects of Australian General Practices through innovative General Practice solutions. We are dedicated to supporting healthcare providers by offering services that increase revenue and reduce operational costs. Our cutting-edge products provide seamless solutions, helping Practices flourish in today’s competitive healthcare environment.

Our Mission

We are committed to maximising Australian General Practice revenue, minimising operational costs, and enhancing practice efficiency through cutting-edge innovative General Practice solutions and exceptional Virtual Practice Management solutions.   

Optimising Medicare claims with General Practice solutions

Our Values RAPID

Central to our approach are our core values RAPID—Respect, Aglow, Perseverance, Integrity, and Determination. These principles guide us in delivering innovative solutions that exceed the standards of efficacy and ethical Practice. HealthVue elevates healthcare standards, fostering a community where Practices can excel and focus on what truly matters—patient care. Our journey has been one of perseverance. In our early days, we faced skepticism from healthcare providers accustomed to traditional methods. Despite these challenges, we remained steadfast, driven by our belief in our services’ transformative power and innovation. 

One story of perseverance stands out. A small rural clinic struggling with operational inefficiencies and mounting costs sought our help. Initially, the integration of our solutions was challenging, but we provided continuous support and training. Gradually, the clinic saw significant improvements in operational costs and revenue streams, allowing the staff to focus more on patient care. Today, that clinic is thriving, serving more patients with enhanced efficiency. This success story highlights how our values drive us to overcome obstacles and achieve excellence in healthcare. 

At HealthVue, we are committed to creating a supportive environment where every Practice can succeed and provide exceptional care to their patient

Executive Team

Increase revenue with tailored General Practice solutions

Jeff Mustapha

Founder & CEO - HealthVue
Rushan Hewawasam leading General Practice solutions for reducing operational costs

Rushan Hewawasam

COO - HealthVue

Our Approach to General Practice Management

At HealthVue, we understand that every Australian General Practice faces unique challenges. That’s why we’ve developed tailored General Practice solutions that focus on both increasing revenue and reducing operational costs. From optimising Medicare Benefits Schedule (MBS) claims to maximising government incentives, our solutions are designed to improve the financial health of your practice while ensuring operational efficiency.

We take a proactive approach, identifying areas where your practice can save time and money, while also ensuring that every possible revenue stream is fully utilised. Our commitment to General Practice solutions is driven by our goal to help your practice thrive in today’s competitive healthcare landscape.

Partnered with leading industry experts.

Our Partners

Our partnerships allow us to gain a deep understanding into the technology and services that we are providing to Australian General Practices.

Here's What Our Valued Clients Have To Say

HealthVue
5.0
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ChIJlS79vRevEmsRXKLI5cfyWhE 8b51a64a9036c6a3ea026508ff3025f0Russell Chowdhury
11:59 16 May 24
Great service! Very helpful.
ChIJlS79vRevEmsRXKLI5cfyWhE af2eaf9cb7fdd6fb09dc0e43777a8e5bMike Farrow
05:55 07 Apr 24
From our very first interaction Jeff was incredibly helpful. Nothing was too much trouble, cannot recommend highly enough.
Response from the owner 06:06 07 Apr 24
Thank you for your kind words, Mike! We are glad to hear that Jeff was incredibly helpful from your first interaction onwards. We appreciate your recommendation!
ChIJlS79vRevEmsRXKLI5cfyWhE 58b650c8e5a8c0919049b9a9e1da485fAli Ali
23:08 19 Dec 23
Was a bit skeptical at first but I have to say Jeff and the team have provided very valuable advice and has helped us in a tremendous way
ChIJlS79vRevEmsRXKLI5cfyWhE a119a5c1639ebf21bab6461f1db7c7bcSenthil Kumaar
06:42 23 Jul 23
Very pleased with the Healthvue services and the ongoing support they are providing us with their wealth of experience. I met Jeff and his team at RACGP practice owners national conference. Their approach was friendly relaxed but professional.
Initially I was skeptic about the claim regarding PIP increase, but I am glad to say Jeff’s quality improvement ideas were brilliant and practical to implement. Jeff is approachable even after hours which is very helpful for time poor doctors like us.
Sue (virtual PM) helped us with the accreditation and her meticulous attention to details made the process seamless and painless.
We have engaged their expenses review service now and I have no doubt that we will have some cost savings.
Overall, I can thoroughly recommend their services.
Response from the owner 07:08 23 Jul 23
Dear Dr. Kumaar,Thank you for your positive review and delighted that you're pleased with HealthVue's services and ongoing support!We’re thrilled to be of assistance with the expense review service and remain committed to providing exceptional support to you and your practice. Feel free to reach out if you need further assistance.Kind Regards,HealthVue Teamadmin@healthvueco.com.au 1800 749 243
ChIJlS79vRevEmsRXKLI5cfyWhE 09d627a73c621c04c6abafcc731725a6ADMIN MPMCG
06:41 09 Jan 23
We have been using Healthvue for several months to manage our practice. Jeff and Sue have been exceptional in the discharge of their duties. Nothing is too much to ask for. Thank you, guys.
Response from the owner 12:47 09 Jan 23
Thank you for your kind words and for taking the time to share your experience with us. We're glad to hear that Jeff and Sue have been able to assist you and that you've had a positive experience with HealthVue.
ChIJlS79vRevEmsRXKLI5cfyWhE 40432141c9b9316c8359e1eedc47f5c7Dr Ono Alex-Ohunyon
04:41 09 Jan 23
I am impressed by Jeff's knowledge about opportunities at our practice. So far we have been able to look at great opportunities to improve patient care and access while seeing some improvement in our incentive payments. Good ROI
Response from the owner 05:06 09 Jan 23
Thank you Dr Ono! We are thrilled to hear that our knowledge and expertise has been helpful in identifying opportunities to improve patient care and access at your practice. We are glad to see that you have already experienced an improvement in incentive payments as well. We hope to continue providing valuable support and assistance to your practice in the future.
I thought I was maximising our PIPs. After meeting Jeff at the RACGP owner's conference I found out I was wrong. I highly recommend HealthVue's service. Jeff has been very helpful from the get go and always responsive and most importantly has assisted us to increase our PIP revenue.
Ange Duncan
Practice Manager
Response from the owner 09:52 29 Dec 22
Thank you Ange for taking the time! It's been our pleasure working with you.
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