Revenue Capture Gap: Why Systems and AI Stop the Leak

The Revenue Capture GAP

Why Systems and AI Are Both Required to Stop the Leak

💻 LIVE 60-Minute Working Session

Webinar Details

Date

Tuesday,
3rd March 2026

Time

12:30 PM to
01:30 PM (AEDT)

Presenters

Jeff Mustapha,
CEO of HealthVue
Dr Casey Going,
GP, Practice Owner and Co-Founder of MBSPro

Investment

FREE
👥 Limited Seats

Most Practices Don’t Lose Revenue Dramatically

They lose it quietly.

Not because care wasn’t delivered. But because the connection between eligibility, documentation, and billing is inconsistent.

Eligible services are completed but not billed correctly. Incentives are earned but not fully protected. Documentation supports care, but not always claiming.

This session shows how that gap is closed when structured systems and real-time AI capture work together.

What Quiet Revenue Leakage Actually Looks Like

If any of this feels familiar, this session is for you:

✗ Care Plans completed, but reviews are not consistently billed

✗ Incentives earned but not fully captured

✗ Eligible item numbers missed during consults

✗ Documentation completed after the consult rather than in-consult

✗ Teams are working hard, but outcomes vary week to week

✗ Billing is dependent on memory instead of structured prompts

Individually small gaps. Collectively significant annual impact.

Register Now!

Spots are limited, so don’t miss this opportunity to transform your Practice and gain a competitive edge.

Why This Matters Now

General Practice has become more complex:

  • Incentive structures continue to expand
  • Documentation requirements continue to increase
  • Billing compliance expectations are higher
  • Workforce pressure leaves less margin for manual processes

Practices that rely on memory and manual checking will continue to leak revenue.

Practices that combine systems + real-time capture protect it.

What You Will Walk Away With

By the end of this session, you will:

  • Understand where revenue capture breaks down between eligibility and billing
  • See how structured workflow ownership stabilises performance
  • See how real-time AI billing suggestions support accurate capture
  • Understand how systems and in-consult prompts work together
  • Identify where your Practice's capture gap currently exists

You leave with clarity and a defined next step.

How the Session Works

This is a joint operational session, combining system design and in-consult capture.

Opening: The Revenue Capture Gap

Where Practices lose revenue between eligibility, documentation, and billing.

Framework: The Revenue Capture System

How structured ownership across the revenue engines stabilises capture.

Live Walkthrough: Real-time AI Capture

How AI scribes and real-time item suggestions support accurate documentation and claiming.

Implementation: Embedding Capture into Daily Workflows

How Practices make this consistent across clinicians and teams.

Q&A + Next Steps

Practice Health Check and optional trial pathways.

Who This Session Is For

This session is designed for: 

  • General Practice Owners
  • Practice Managers
  • Directors and Operational Leaders
  • Anyone responsible for financial performance

If you influence how the Practice runs, this session is designed for you.

Presenters

HealthVue post-November Medicare revenue webinar - Jeff Mustapha presenting billing strategies for 2026
HealthVue post-November Medicare revenue webinar - Jeff Mustapha presenting billing strategies for 2026
Jeff Mustapha
CEO of HealthVue

Helping General Practices stabilise revenue, utilisation, and operational systems across Australia.

 

HealthVue post-November Medicare revenue webinar - Jeff Mustapha presenting billing strategies for 2026
Dr Casey Going presenting on the Revenue Capture Gap
Dr Casey Going
GP, Practice Owner and Co-Founder of MBSPro

Developer of real-time AI scribe and billing-suggestion tools supporting in-consult capture.

Secure Your Spot

This is not a product demo.

This is a practical session for Practice Owners and Managers who want to ensure the care already being delivered is consistently captured, documented, and billed.